We use inches as measurement unit unless otherwise specified.
If you need help with sizes, please check our size guide .

Product material and care can be found in the descriptions of most product pages. If you need more information about filling materials, please check here.

We accept Visa, MasterCard, AMEX, PayPal, Apple Pay, Google Pay and Shop Pay.
Please note both the currency and tax for an order is based on the shipping address.

Please see our shipping policy. We don't offer local pick up at our warehouse.

Please see our refund policy. If for some reasons you aren’t 100% satisfied with your item, we will try to be as helpful as possible. 

If you need help with product selection, please see our design consultation service to work with our team.

Yes! We are the manufacturer and vendor. If you are looking for a specific design, or you are a designer looking for your own product line, we are always happy to help. Please note all custom order has minimum requirement. Email order@cloudote.com to tell us about your project.

Yes! We are the manufacturer and vendor. We supply to hotels, boutiques and rental properties. We are always happy to hear from potential new hospitality partners. Please contact us at sales@cloudote.com .

Yes! Our Trade Program is offered to interior designers, interior decorators, home stagers, architects, builders, etc. If you are a qualified professional, please contact us at trade@cloudote.com .